About RND Softech
Pioneering business process outsourcing since 1999 — envisioned to help companies operate more efficiently and produce more value across time zones, geographies and cultures.
Excellence
Clients
Served
Quality
About RND Softech
We are the world's first medical transcription company to hold ISO certified quality management systems — setting the global benchmark since 1999.
The company has successfully trained professionals to render quality service to the US, Canada and Australian markets.
Our facility-based work model ensures 100% in-house operations, delivering effective communication and rapid implementation of evolving client needs.
What Drives Us
Vision
"Pioneering the future of back-office excellence, where efficiency meets innovation — today and beyond."
Core Values
- People Focus
- Integrity
- Loyalty
- Commitment
- Empowerment
Mission
"Transforming operations, enriching experiences, and exceeding expectations for every client we serve."
Quality & Security Policy
Information Security
To provide our clients quality service on time, every time in each of our business units with an assurance that we will preserve the confidentiality, integrity and availability of information by applying suitable security control measures.
Quality Management
Our aim is to achieve, sustain, and enhance customer satisfaction and all applicable statutory requirements by implementing, maintaining and continually improving the effectiveness of integrated quality and information security management system.
Company History
25+ years of innovation, growth, and excellence in business process outsourcing
The Beginning
- Established in India with CMT training from US
- Participated in AHIMA show, Chicago
- World's first ISO certified medical transcription company
- MoU signed for EMR software development
Expansion Era
- RND Softech Bio Research & Testing Services
- Insurance and Legal transcription launched
- Complete software automation of workflow & billing
Diversification
- Finance & Accounting Services
- E-commerce back office services
- DME Staffing Solution
- UK SMB Back Office Operations
Innovation & Growth
- HME Staffing Solution
- Asset Management Services
- Expanding global presence across 4 continents
Our Certifications
Recognized globally for maintaining the highest standards in quality, security, and compliance across all our operations.
Frequently Asked Questions
Everything you need to know about RND Softech and our services.
RND Softech offers a comprehensive range of BPO services including Managed IT & Cyber Security, Software Development, Back Office Staffing, Healthcare BPO, and Data Processing — covering 15+ service domains across global markets.
RND Softech was founded in 1999, making us one of the most experienced BPO companies globally. We started as the world's first ISO-certified medical transcription company and have grown into a full-service BPO organization with presence across 4 continents.
We hold ISO 27001 (Information Security Management) and ISO 9001 (Quality Management System) certifications. We were the world's first medical transcription company to achieve ISO certification — setting the global benchmark for BPO quality.
We serve clients primarily in the United States, Canada, United Kingdom, and Australia — across 4 continents. Our trained professionals deliver quality services across multiple time zones, ensuring seamless operations for 250+ global clients.
Our facility-based work model ensures 100% in-house operations for superior data security and quality control. Combined with 25+ years of industry experience, dual ISO certifications, and a 250+ client global track record, we deliver enterprise-level quality with personalized service.
Getting started is simple — visit our Contact Us page to schedule a free consultation. Our team will assess your business needs and design a tailored solution. You can also explore our service offerings to find the right fit.
Global Reach
Trusted by 250+ clients across 4 continents, delivering excellence in every time zone.
