Enterprise Patch
& Antivirus
Update Management
RND Softech delivers comprehensive patch management and antivirus update services - keeping every server, workstation and endpoint protected against the latest threats with zero-downtime deployment and 100% compliance verification around the clock.
Core Services
Complete Patch & Antivirus Management
From OS patch deployment to real-time antivirus definition updates, we manage every layer of endpoint and server security - ensuring your infrastructure is always protected against known and emerging threats.
OS Patch Management
Systematic identification, testing and deployment of operating system patches across Windows Server, Windows 10/11, and all major Linux distributions - maintaining 100% patch compliance across your entire server estate.
- Automated patch scanning and vulnerability mapping to CVSS scores
- Risk-prioritised deployment: Critical patched within 4 hours of release
- Staged rollout with test environment validation before production
Antivirus Definition Updates
Automated, daily antivirus and anti-malware definition updates across all endpoints and servers - ensuring your protection is always current against the latest malware signatures, ransomware variants, and zero-day exploit code.
- Multi-vendor AV management: Symantec, McAfee, Sophos, Defender
- Automated definition push with verification of successful update
- Failed update alerting with automatic retry and manual override
Vulnerability Assessment & Remediation
Continuous vulnerability scanning of your entire infrastructure to identify unpatched CVEs, misconfigurations, and exploitable weaknesses - with risk-scored remediation plans and tracked resolution to closure.
- Qualys, Nessus, and Rapid7 scanning integrated with patch workflow
- CVSS-scored vulnerability prioritisation for resource-efficient remediation
- Monthly vulnerability posture reports with trend analysis
Third-Party Application Patching
Patch management extended beyond the OS to cover all major third-party applications - browsers, Java, Adobe, office suites, and hundreds of enterprise applications - eliminating the most commonly exploited attack vector in modern infrastructure.
- 500+ third-party applications covered in patch catalogue
- Browser patching: Chrome, Firefox, Edge, Safari across all endpoints
- Java, Adobe Acrobat, and Office suite updates managed centrally
Rollback & Patch Exception Management
Every patch deployment includes a tested rollback procedure. Patches that cannot be applied immediately due to compatibility constraints are managed under formal exception controls with documented compensating controls and review timelines.
- Pre-configured rollback procedures for every patch deployment
- Formal exception register with risk acceptance and review dates
- Compensating controls documented for all patch exceptions
Compliance Reporting & Audit Evidence
Automated patch compliance dashboards and audit-ready reports provide the evidence required for GDPR, PCI DSS, HIPAA, SOC 2, ISO 27001, and Cyber Essentials certification - demonstrating consistent patch hygiene to auditors and regulators.
- Monthly patch compliance dashboards by device, OS, and severity
- Audit-ready evidence packs mapped to regulatory control requirements
- Exception tracking and risk acceptance documented for audit purposes
Our Process
Structured Patch Deployment Lifecycle
Every patch follows our proven 6-stage deployment lifecycle - ensuring no patch is applied without validation, no system is left unprotected, and every change is fully reversible with documented evidence at every stage.
Vulnerability Scanning & Patch Discovery
Automated scanners continuously assess your environment against known CVEs and vendor patch releases. New patches are catalogued, CVSS-scored, and cross-referenced with your installed software inventory to identify exactly what needs updating and with what urgency.
Risk Prioritisation & Scheduling
Patches are categorised by CVSS severity and business impact. Critical and High patches follow emergency deployment tracks. Medium and Low follow the standard monthly patch cycle. Deployment windows are agreed with your team to minimise business disruption.
Test Environment Validation
All patches are deployed to a representative test environment first. Automated regression tests and service health checks confirm the patch applies cleanly, causes no compatibility issues, and does not break dependent services before any production deployment is approved.
Staged Production Deployment
Production rollout follows a phased approach - pilot systems first, then broader deployment - with real-time health monitoring at every stage. Rollback is executed immediately and automatically if any service degradation is detected, with zero planned downtime.
Compliance Verification
Post-deployment scans confirm 100% of targeted systems are patched, services are running correctly, and antivirus definitions are current. Any systems that did not receive the patch are flagged for immediate follow-up, and compliance status is recorded for audit.
Reporting & Evidence Package
A comprehensive deployment report is produced covering patches applied, systems updated, compliance percentages achieved, exceptions noted, and antivirus definition status. Reports are archived for audit purposes and delivered to IT leadership on a monthly basis.
Why RND Softech
Benefits of Managed Patch & AV Updates
Consistent patch management and antivirus update governance deliver measurable security, compliance, and operational advantages for your business.
Dramatically Reduced Attack Surface
Consistently patched systems and current antivirus definitions close the vulnerability windows that attackers exploit most frequently. Our 100% patch compliance target eliminates the unpatched software responsible for the majority of successful breaches.
Zero-Downtime Patching
Maintenance window scheduling, staged rollouts, and instant rollback capabilities ensure patching never disrupts business operations - keeping your teams productive while your infrastructure remains protected and up to date.
Regulatory Compliance Assurance
Automated patch compliance reporting satisfies the evidence requirements of GDPR, PCI DSS, HIPAA, SOC 2, ISO 27001, and Cyber Essentials - providing auditors with documented proof that your systems are consistently maintained and protected.
Freed IT Team Capacity
Offloading patch management and antivirus governance frees your internal IT team from time-consuming, repetitive maintenance tasks - allowing them to focus on strategic, value-adding initiatives that support business growth.
Ransomware & Malware Prevention
The combination of current patch levels and daily antivirus definition updates blocks the vast majority of ransomware and malware delivery vectors - dramatically reducing the likelihood of a successful infection that could cost your business millions.
Improved System Performance
Well-patched systems experience fewer crashes, memory leaks, and performance degradation caused by known OS and application bugs. Regular patching improves end-user experience, reduces support tickets, and increases overall infrastructure stability.
Close Every Vulnerability. Block Every Threat.
Let RND Softech take full responsibility for your patch management and antivirus update governance - keeping every system in your estate protected, compliant, and performing at its best 24/7.
FAQ
Frequently Asked Questions
What is the difference between patch management and antivirus updates?
Patch management addresses known vulnerabilities in operating systems and applications by applying vendor-released fixes that close specific security holes or fix bugs. Antivirus updates refresh the signature and behaviour databases that your AV software uses to detect and block malware. Both are essential and complementary - patches close the door, antivirus guards the perimeter. Together they form the foundation of a robust endpoint security posture.
How quickly do you apply critical security patches after vendor release?
For Critical severity CVEs (CVSS 9.0+) and actively exploited vulnerabilities, our SLA targets test-validated deployment within 4 hours for emergency patches and within 24 hours for standard critical patches. High severity (CVSS 7.0-8.9) patches are deployed within 7 days. Medium and Low severity patches follow our standard monthly patch cycle. For zero-day vulnerabilities with no patch available, we apply compensating controls immediately while awaiting vendor remediation.
How do you ensure patches do not break production systems?
Every patch is deployed to a representative test environment before any production change. Automated regression tests and service health checks validate the patch does not cause compatibility issues or service disruption. Production deployment follows a staged rollout - pilot systems first, then broader deployment - with real-time monitoring at each stage. Rollback procedures are pre-configured and executed automatically if any degradation is detected, restoring the previous state with zero user impact.
Which operating systems and antivirus platforms do you support?
We support all major operating systems: Windows Server 2012 through 2025, Windows 10/11, RHEL, CentOS, Ubuntu, Debian, SUSE Linux, and macOS. For antivirus management, we support Microsoft Defender, Symantec/Broadcom, McAfee/Trellix, Sophos, CrowdStrike Falcon, Carbon Black, Trend Micro, and ESET - deploying definition updates centrally and verifying coverage across every managed endpoint.
What tools do you use for automated patch deployment?
We use industry-leading patch management platforms including Microsoft SCCM/MECM, Microsoft Intune, Windows Server Update Services (WSUS), Ansible, Ivanti Patch Management, Qualys Patch Management, and ManageEngine Patch Manager Plus. For antivirus management, we integrate with vendor-native consoles including Sophos Central, Microsoft Defender for Endpoint, CrowdStrike Falcon Console, and McAfee ePolicy Orchestrator. Tool selection is aligned to your existing infrastructure.
What happens if a patch cannot be applied to a specific system?
Systems that cannot receive a patch immediately - due to legacy application compatibility, vendor support constraints, or operational requirements - are formally registered in our patch exception register. Each exception includes a documented risk assessment, compensating controls to reduce exposure, a review date, and a remediation roadmap. We report exceptions transparently in monthly compliance dashboards and track them to resolution.
Can you manage patching across hybrid and cloud environments?
Yes - our patch management framework covers on-premises servers, virtualised environments (VMware, Hyper-V), cloud VMs (AWS EC2, Azure VMs, GCP Compute), and cloud-managed endpoints via Microsoft Intune or equivalent MDM platforms. A unified compliance dashboard gives you a single view of patch status across your entire hybrid estate, with consistent SLAs applied regardless of where workloads run.
What compliance frameworks does your patch reporting support?
Our patch compliance reports are mapped to the control requirements of GDPR Article 32, PCI DSS Requirement 6, HIPAA Technical Safeguards, SOC 2 Availability and Security criteria, ISO 27001 Annex A.12.6, and Cyber Essentials patching requirements. We produce audit-ready evidence packs that allow your compliance and audit teams to demonstrate patch governance maturity to regulators, auditors, and cyber insurance underwriters.
What Our Clients Say
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Our Certifications
RND Softech maintains the highest standards of security, quality, and compliance with globally recognized certifications across all operations.
Information Security
Management System
Internationally recognised standard ensuring robust information security practices, data protection, and cyber-resilience across all operations.
Quality Management
System
Global benchmark for quality management, ensuring consistent delivery of high-quality services and continuous improvement across all business processes.
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+91 99440 20612Email Us
[email protected]
India Office
274/4, Anna Private Industrial Estate, Vilankuruchi Road, Coimbatore, Tamil Nadu 641035
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USA Office
RND Softech INC, 12909 Jess Pirtle Boulevard, Sugar Land, Texas 77478, United States
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